1About This Agreement
This agreement is the complete agreement between you and the VPNGap team (referred to as "we" or "us") regarding the use of the VPNGap website and clients (collectively, the "Service"). By accessing the website, downloading or running the client, registering an account, or establishing any connection, you agree to this agreement. If you do not agree, please stop use immediately and uninstall the client.
2What We Provide
VPNGap provides network proxy, encrypted transmission, and privacy protection services via multi-platform clients and nodes. Supported platforms, nodes, protocols, features, and availability zones may change with product iterations as shown on the website and client; this agreement makes no fixed commitment to specific technical details.
3Free Basic Plan · 5 Commitments
All registered users can enjoy what we refer to as the "100% Genuine Free Basic Plan," with the following five commitments:
- Free data on registration;
- All nodes open, sharing the same pool as paid users;
- No credit card required, no payment method binding needed;
- No auto-renewal, no plan has an auto-renewal mechanism;
- No forced ads, we do not require watching ads for basic usage.
Specific data allowances and upgrade rules are as shown on the website and client and may change based on operations. There are no 'trial periods' or 'limited-time free' traps. When free data is low, you can voluntarily earn more via tasks or purchase a paid plan.
4Account & Registration
An account is your sole credential for using the Service. You should complete registration per the prompts and keep your credentials secure. All actions on devices under your control are deemed yours, and you bear the consequences. You may request account deletion at any time; deletion is irreversible.
5Prohibited Activities
Regardless of whether you are a paid user, you must not use the Service for any of the following; violations may lead to account suspension without refund:
- Any activity violating the laws and regulations of your country/region;
- Bulk account farming or multi-account anti-association;
- Cross-border e-commerce anti-association, fake orders, or traffic manipulation;
- Violating risk control or anti-association rules on platforms like TikTok / Amazon / PayPal / Facebook / Google;
- Cyberattacks, vulnerability scanning, spamming, or spreading pornography/gambling/drugs/terrorism;
- Reverse engineering, scraping node lists, or reselling/renting accounts or data;
- Infringing on the intellectual property, privacy, or other rights of third parties.
6Service Area Restrictions
For compliance and sustainability, the VPNGap client does not provide service to mainland China, Russia, or Iran at the IP level. Residents of these regions are not our target audience. If you are temporarily in these areas, service may be restricted or unavailable.
This restriction applies only to the client IP layer and is not discriminatory toward any language—the Simplified Chinese site operates normally for global users outside these regions. You must not bypass these restrictions through technical means.
7Privacy & No-Log Policy
VPNGap follows a strict No-Log policy and does not record sites visited, DNS queries, connection times, or source IPs. The system only stores minimum info required for operations (e.g., email, password hash, usage).
We will not sell your browsing data or disclose your account info to third parties without a legal basis. Detailed scope and processes are in the separate Privacy Policy, which together with these terms governs our relationship.
8Disclaimers & Service Changes
The internet contains uncontrollable factors. We make no promises regarding 'permanent availability,' 'no interruptions,' 'absolute anonymity,' or 'guaranteed anti-blocking.' We are not liable for connection failures or speed drops caused by force majeure, third parties (ISPs, backbone networks, target site blocks), or your own equipment/network, though we will make reasonable efforts to restore service.
We reserve the right to add, adjust, suspend, or terminate features, nodes, protocols, data allowances, pricing, or supported platforms based on product iterations, operations, or legal compliance. Major changes will be announced via the website, client, or email.
All intellectual property for VPNGap software, UI, website design, text, trademarks, and logos belongs to us or our affiliates. Unauthorized copying, modification, distribution, or commercial use is prohibited.
9Updates & Governing Law
These terms may be updated periodically due to legal changes or product iterations. Updates will be posted here with a new 'Last Updated' date and take effect immediately. Continued use constitutes acceptance of the new terms.
The formation, interpretation, performance, and dispute resolution of these terms are governed by the laws of the jurisdiction where the VPNGap team is registered. If these conflict with mandatory laws in your region, those mandatory laws prevail. Any disputes should be resolved through friendly negotiation; if that fails, they may be submitted to the court of competent jurisdiction.
If you have questions about these terms, please contact us via an internal ticket after logging in.